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SHIPPING & TRACKING
Every order to the U.S is packed and shipped by our team of riders at our headquarters in Squamish BC Canada. Orders are packed with maximum care and minimal waste.
Shipping times
USPS Ground; 7-9 business days
FedEx & UPS Ground; 5-7 business days
FedEx Express; 3 days business days
Shipping notes;
All orders arrive duties paid
All orders placed/confirmed by 10am PST will generally ship the same day
Orders placed after 10am PST on Fridays, will
generally ship the following Monday
Orders to P.O boxes must ship with USPS
OneUp does not ship on BC Holidays
Tracking your order
Check the tracking number link in the shipping confirmation order we sent you - Search your inbox for "OneUp Components Shipping Confirmation (order #)"
Tracking numbers may take up to 24hrs to become activated once you receive your shipping confirmation email.
Changing or cancelling your order
We try and ship out your OneUp order fast, so if you need to request a change/cancellation, reply to your order confirmation email adding URGENT to the subject line along with your request and we will do our best to catch it before it ships.
To find the order confirmation email we sent you, search your inbox for "OneUp Order #"
If your order has already shipped we cannot change or cancel the order.
