SHIPPING & TRACKING

Change, Edit or Cancel my order?
 
We try and ship your OneUp order out as fast as possible, usually in 2hrs or less. If you made a mistake, reply to your order confirmation email adding URGENT to the subject line along with your change instructions and we might be able to catch it. 
To find the order confirmation email we sent you, search your inbox for "OneUp Order #"
If your order has already shipped you will need to Return the product to us once you receive it. 
Click here for Return instructions
If you need different product to the one you have ordered, we suggest placing another order while we process your return. We do not have an Exchange process
We cannot edit your invoice to display an order value less than we have charged you, to reduce your import duty bill.
  • All EU orders ship from the UK and have no additional import duties
  • All Canada orders ship from our Vancouver, BC and have no additional import duties
  • All USA orders ship from our Illinois warehouse and have no additional import duties
Where's my Order?
 
Please check the tracking number link in the shipping confirmation order we sent you - Search your inbox for "OneUp Components Shipping Confirmation (order #"
 
your tracking numbers may take up to 48hrs  in the US and Canada to become activated once you receive your shipping confirmation email. 7 dqys e;se fdfsdfdf
For FEDEX SMART POST, please copy the tracking number from your tracking link here: https://tools.usps.com/go/TrackConfirmAction_input
E.g. for the link
http://www.fedex.com/Tracking?tracknumbers=420852839261299992221424501191
Your tracking number is 420852839261299992221424501191
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