Great service story
"A few things to say. I came across OU components as part of a promotion when my wife bought an e-bike. She got some flat pedals. They have been great. I then bought some XC clip in pedals. I had a bit of trouble with these but, in the end, decided it was user error. OU were very responsive to my issues and, with no drama at all, replaced the pedals. So now I have two sets, both perfectly good. Nice to see a manufacturer that backs their reputation. I will be back."